Frequently Asked Questions

Elevatix is an AI-powered learning platform that brings an instant AI tutor, live expert mentors, a peer community, and parent progress tracking together in one place — built for school and college students.

School students from Grade 6 up to postgraduate level, college students preparing for exams, parents who want to follow their child's progress, and mentors or subject experts who want to teach.

Sign up for free, tell us your subjects and goals, and you can start asking the AI tutor or book a mentor right away. No credit card is needed to begin.

Elevatix works on phone, tablet, and laptop. The experience is fully responsive, so you can learn wherever you are.

Ask any question in plain language and the AI tutor gives you clear, step-by-step explanations in seconds, adapting to the way you learn.

Mathematics, Science, Computer Science, Humanities, Languages & English, Commerce, and Medical prep — from school basics all the way to college level.

Yes. The AI tutor is available any time, day or night, so you can clear a doubt the moment it comes up.

Yes. You can upload your notes, PDFs, or textbooks and the AI turns them into summaries, answers, and ready-to-use study material.

The AI is built for step-by-step clarity. For deeper or exam-critical topics, you can escalate to a verified human mentor for personalized guidance.

Browse available mentors, pick a time that works for you, and book a 1-on-1 or group video session in a few taps — based on the mentor's real-time availability.

Yes. Every mentor on Elevatix is a verified subject expert, so you always get reliable, qualified guidance.

Yes. You can reschedule or cancel a session from your dashboard within the allowed window, with reminders so you never miss one.

A focused, high-quality video session in a clean, distraction-free space — with screen-share and chat, built specifically for learning.

A real-time dashboard showing sessions attended, subjects covered, scores, and overall progress trends — so there are no surprises.

Yes. Parents can communicate with mentors and the support team directly to stay aligned on their child's goals and progress.

Weekly parent reports are included with the Premium plan, giving a clear week-by-week view of sessions, scores, and improvement.

There's a free plan to get started with no card required, plus paid plans (Pro and Premium) that unlock unlimited AI, mentor sessions, and more.

Yes. You can upgrade, downgrade, or cancel anytime — with no hidden fees. Upgrades take effect immediately and you only pay the difference.

You can pay month to month, or choose yearly billing and save about 17% — roughly two months free over the year.

Your data is encrypted and handled with student privacy as a top priority. We never sell your personal information.

Yes. Elevatix is built with student privacy and safety first — the community is moderated, and parents get visibility into their child's activity.

Reach out to our support team and we'll help you delete your account and associated data. You can contact us anytime from the link below.